Customer service

Find your answer quickly and easily on our customer service page.
+32 (0)468 53 89 18
Mon / Fri from 09:00 - 17:00
Mon / sun 09:00 - 17:00

Contact us

Contact details

+32 (0)468 53 89 18
TAX/VAT Number: BE0716 738 938
Zipper zoo Brekelen 4 Unit 6
2990 Wuustwezel

Frequently asked questions

I have a question (or great suggestion ;)). How can I contact you?

We do everything we can to inform you as clearly as possible at every stage. You can track the status of your order and payment in your personal account. Other frequently asked questions can be found below.


Because we are not always in our office chair, but are busy making your packages, we ask you to contact us preferably by e-mail ([email protected]) or via the form on the left. We will answer your question as soon as possible. If you did not receive an answer within 72 hours, your question may have ended up in our spam-box, or an error may have occurred in the e-mail address provided. In that case, please contact us again!


If you can't sort it out by mail, you can reach us at +32-468/53.89.18 

Brick and mortar shop
Do you also have a brick and mortar shop?

Not really... but we do have a warehouse you can visit after making an appointment!



Zipper zoo
Brekelen 4 Unit 6
2990 Wuustwezel

Spacious private parking available.


We organize a sewing weekend / sewing event / ... Do you want to sponsor?

We love the fact that many seamstresses find their way to Zipper zoo and we welcome every new and returning customer. We get this question almost weekly in our mailbox and it is impossible for us to sponsor every event. Therefore we have the following policy: If your event has a direct link to sewing bags, please mail us! If there is no clear link, or if your event is much more general in nature, then the answer is unfortunately no.



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